Frequently Asked Questions

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Some Common Questions

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A wide range of Apple devices is serviced, including iPhones, iPads, MacBooks, and iMacs.

Repair times vary depending on the issue but often range from a few hours to a couple of days.

Yes, only genuine parts and high-quality components are utilized to ensure optimal performance.

Yes, all repairs come with a warranty that covers parts and labor for a specified period.

Common repairs include screen replacements, battery replacements, and software troubleshooting.

While every effort is made to protect data, there is always a risk of data loss during repairs. It is recommended to back up all data beforehand.

Yes, repairs can be performed on devices regardless of warranty status.

Repair costs are based on the type of service required, the parts needed, and the device model.

Same day repairs may be available for specific issues, please inquire for details.

Various payment methods are accepted, including credit cards, debit cards, and cash.

Currently, repairs are performed at the shop location only.

While appointments are encouraged for efficiency, walk ins are also welcome.

Customers will receive updates via email or phone once the repair is complete.

It is recommended to bring the device in as soon as possible for assessment and potential repair.

Yes, many software issues can be diagnosed and resolved remotely or through specific troubleshooting steps.

Efforts are made to recycle old parts and minimize waste during the repair process.

Questions can be directed to customer service via phone, email, or in person at the shop.

It is advisable to back up data, remove personal accessories, and provide a description of the issues being experienced.